Comparing LifeFone’s Medical Alert Systems

When trying to decide which medical alert system to choose, it can sometimes be a little overwhelming. There are several providers to choose from and a host of review websites to comb through. While review sites give you some very good information, you also need to be aware that a medical alert system provider may be the #1 choice on one review site but #6 on another. One of the best ways to see how a company performs is by reading reviews on Google and other sources such as Trust Pilot. Our Reviews and Recognition page includes both.

How do you decide which system is right for you?

There are a few questions to ask to help get you started.

• Do you want a system that works only while at-home or do you want a system that can go with you when you’re “on-the-go”? This will narrow down your choices immediately.
• Are you worried about falling? Fall detection can be added to all of LifeFone’s systems.
• What is the protocol if there is a medical emergency? LifeFone systems come with a personal emergency care profile whereby the subscriber can inform us of their doctors and other care facilities, their prescription medications and instruction on who to call in the event of an emergency. This can be updated at any time.
• Are there any other charges such as equipment fees, cancellation fees, etc…? Some providers do charge fees for set up, activation, and equipment. LifeFone does not charge any of these.
• What is the policy if I need to cancel? This is important as some companies have long term commitments.  With LifeFone, you can cancel at any time and get a refund of any unused prepaid charges once the equipment is returned.

What are the differences in LifeFone’s systems?

LifeFone offers 5 systems; two At-Home systems and 3 At-Home and On-The-Go systems. There are discounts and special offers available but we have listed the monthly price when paid annually before any discount.

All of our systems are water resistant, are covered by our cellular service for on-the-go systems, and have a Lifetime Price and Equipment guarantee.

At Home Landline:

• $24.95 per month; $5.00 per month for optional fall detection
• 32 hour backup battery
• Range of up to 1300 feet
• Free 2^nd pendant for spouse

At-Home Cellular:

• $30.95 per month; $5.00 additional for optional fall detection
• Works on our AT&T cellular service
• 32-hour backup battery
• Range of up to 1300 feet
• Free 2^nd pendant for spouse

At-Home & On-The-Go

• $36.95 per month; $10.00 per month for optional fall detection
• Has 2 components– the base unit and mobile unit
  • Base unit has a battery back-up of 30 hours
  • Mobile unit has a battery back-up of 24 hours
• Range is up to 600 feet for the mobile pendant and up to 1400 feet for the pendant
• Additional fee for 2^nd pendant for spouse.

Voice In Pendant Systems

VIP Active

• $39.95 per month; $5.00 per month for optional fall detection
• 5-day battery life
• Goes where you go – no restriction on range
• Additional fee for 2^nd pendant for spouse.
• Includes Optional Location Request — Allows approved responders to access your device’s GPS location using text messaging services.

VIPx

• $41.95 per month; $5.00 per month for optional fall detection
• Battery lasts up to 16 days
• Goes where you go – no restriction on range
• Additional fee for 2^nd pendant for spouse.
• Includes Optional Caregiver App— Optional app for caregivers to track location, activity, first motion of the day, button presses, and battery levels. Additional $8/month.

Other important information can be found on our Frequently Asked Questions page. You might also want to read Why Choose LifeFone.

With all the choices you have, we understand it can be tough to decide so we hope this helps you.  But if you have any further questions, please feel free to contact our team to review your options and get answers.